Privacy Policy

BizDash, Inc. (“BizDash,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at bizdash.ai and related services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, company name, and billing details when you create an account.
• Business Data: Contacts, invoices, projects, documents, and other data you input into the platform.
• Communications: Messages you send to us through support channels, email, or in-app messaging.

Information Collected Automatically

• Usage Data: Pages viewed, features used, timestamps, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Similar Technologies: Session cookies, analytics cookies, and preference cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the BizDash platform
• Process transactions and send billing-related communications
• Personalize your experience and deliver relevant content
• Improve our platform through analytics and usage patterns
• Communicate updates, security alerts, and support messages
• Comply with legal obligations and enforce our terms

3. Data Storage & Security

Your data is stored on secure, encrypted servers. We use AES-256 encryption at rest and TLS 1.3 encryption in transit. All production data is backed up daily with point-in-time recovery capability. We maintain SOC 2 Type II compliance and conduct regular penetration testing.

4. Third-Party Services

We may share limited data with trusted third-party services for:

• Payment Processing: Stripe processes all payment information. We never store full credit card numbers.
• Analytics: We use privacy-respecting analytics to understand platform usage.
• Email Delivery: Transactional emails are sent through trusted email service providers.
• Cloud Infrastructure: Our platform runs on enterprise-grade cloud infrastructure with industry-standard security certifications.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze platform usage and performance

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing.
• Restriction: Request restricted processing of your data.

To exercise any of these rights, contact us at privacy@bizdash.ai. We will respond within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, sending you an email notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@bizdash.ai
• Mail: BizDash, Inc., Privacy Team, 123 Innovation Drive, Suite 400, San Francisco, CA 94105